Help with navigating new website
9 Risposte
Not receiving email notifications for hosting requests
Pubblicato da Utente WS il giorno
1713214624
a
1713214624

I just got a notification about new feedback, and logged into the website to read it. I noticed that I had *also* received a new hosting request, but I did not receive any email notification about the request.  I checked my spam folder and it wasn't there either.

Is this a known problem? Is there a user setting that could have gotten flipped somehow?  If I don't get email notifications about hosting requests I'll basically never end up hosting because I'm not constantly logging into the website, so this seems very bad.

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30576
Pubblicato da Utente WS il giorno
1713345876
a
1713345876

This is happening to me too (since the website was revamped). I thought about editing my profile, but see my email address is there, so I don't know why I'm not receiving notifications by email. I don't have a smartphone, so can't download the app (if that would make a difference).

Adrian

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30597
Pubblicato da Utente WS il giorno
1713960226
a
1713960226

Hi,

I also do have the same issue.

I already missed a few requests that way.
I am willing to help to debug that issue if someone from warmshowers team contacts me :-)

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30601
Pubblicato da Utente WS il giorno
1714052595
a
1714052595

Hello everyone on this thread - we are aware of this issue and it has been logged to be fixed as soon as possible.  thank  you!

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30602
Pubblicato da Utente WS il giorno
1714132202
a
1714132202

it is uite random. Two days ago i received three requests, two (one in the morning and one in the evening) had the email notification correctly and i could reply, the one in the afternoon i found only when going to look the profile for the third request in the day, finding that I had 2 unanswered messages. 

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30609
Pubblicato da Utente WS il giorno
1714313809
a
1714313809

Thanks - we are working on this issue.  Please do report any future bugs to https://www.warmshowers.org/contact

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30616
Pubblicato da Utente WS il giorno
1714530775
a
1714530775

Hoping youare able to fix it soon or provide a workaround. I suspect I'm encountering the same issue but in reverse as I have tried multiple times to contact a potential host, but received no reply back. Historically, (per reviews) they have a great track record for hosting and indicate they are available, so I have no reason to assume they are ignoring my host request or my email message directly in the app.

Thanks, Tim

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30633
Pubblicato da Utente WS il giorno
1715026822
a
1715026822

Hello. Same issue here. Is there any update on a fix? I have had messages which I wasn't aware of since no email notifications were received. 

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30640
Pubblicato da Utente WS il giorno
1715341985
a
1715341985

I hope this gets fixed soon. I am experiencing the same issue. I feel terrible that we did not reply to a request, but the request is not getting to my email. I am glad to see it is not just me. For the time being , I edited my profile and encouraged people to call directly. For us the touring season will be ramping up, and this issue certainly needs to get resolved.

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30653
Pubblicato da Utente WS il giorno
1715649075
a
1715649075

I also receive no notification from cyclists who asked me if I can host them. My e-mail did not change, I did not change any parameter in my account, except I had to shorten the infos in my profile ; my navigator is reasonably updated (Firefox 125 for MacOS) . I hope this issue will be solved soon, it is a very important feature of Warmshowers.

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